Depending on the home, check-in is either at 4pm or 5pm on your date of arrival. Early check in may be available for a fee. You will be given a 4-digit code for the front door prior to your arrival date along with the property address and instructions on how to lock and unlock the door with the code.

Checkout is at 11am on your day of departure. Late check out may be available for a fee. Simply leave the home in generally the same condition it was found in except for linens and towels. We do not require our guests to remove bed linens prior to departure. We do ask that all garbage is removed from the house and placed in the garbage bins outside the house.

One of the many benefits of renting directly from the owners is that we have complete control over the quality of our homes. Each property features an array of high-end amenities selected with our guests’ comfort and enjoyment in mind. Though we provide detailed property-specific information about each property with our guests, in general you can expect the following across all of our properties:

Indoors, the fully-equipped kitchens are stocked with enough place settings, glassware, etc. for the maximum capacity of each home, at least one large-capacity coffee pot, toaster oven, microwave, dishwasher(s), ample refrigeration, and enough pots, pans, and utensils to cook meals for your group. You’ll also find pillow-top mattresses, linens & towels, WiFi, multi-room A/V systems, and a variety of games, books, and other leisure items.

Outdoors, our properties provide a wide range of amenities that can be enjoyed year-round including hot tubs, gas grills, fire pits and/or outdoor fireplaces, and specialized activity areas such as basketball courts, soccer goals, sand boxes, and more.

If you would like to ask specific questions so you know what to bring, please feel free to email in advance to get additional details.

Our properties are thoughtfully outfitted with many of the household supplies you’d expect to find in your own home.

Kitchens are supplied with paper towels, dish soap & dishwasher pods, multi-purpose cleaners, olive oil, and a variety of spices. Each bathroom will have rolls of toilet paper to get you started, bath products, and enough bath towels for the maximum occupancy of the house.

For families traveling with small children, we also have a variety of baby equipment (high chairs, cribs, pack & plays, etc.), games, toys, and books available. Please contact us directly for more information about specific items for your little ones!

Absolutely! Our dedicated hospitality-driven team members are never more than a text or phone call away during your time with us. We are always happy to answer questions about the homes, provide curated area recommendations, or help in any other way we can. Should you encounter any unexpected issues during your stay, our property management and maintenance network can provide timely on-site solutions as well.

Book A Memory homes have general information about the area in the property details. However, we also highly recommend searching the name of the town where the Book A Memory home is and add keywords such as "things to do", "outdoor activities", or "great restaurants". For example, if you search "Things to do in McHenry IL", "Great restaurants near Powder Springs GA", or "Outdoor activities near Monrovia IN" you can see lots of options and reviews from people. We encourage guests to check the reviews.