Book A Memory
Frequently Asked Questions
Get answers to the most common questions about our properties and scheduling your next memory vacation with us.
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Booking with Book A Memory
For general questions about our homes or to move forward with booking your reservation, please submit your message on our contact page or send us an email and we’ll get back to you within 24 hours.
</POur homes are all currently listed on Airbnb and VRBO. You are welcome to view the calendar, property information, get pricing, and browse our reviews on those sites. Please keep in mind that there are additional booking fees when booking your reservation through those sites, and you are welcome to book with us directly to avoid those fees. Once you’re ready to move forward, we will email you our Rental Agreement to review along with the invoice to secure your reservation.
The final cleaning fees, property damage protection, pool heating fees, and pet fees (if applicable) are all included in your total rental amount. A 50% deposit is due at the time of booking and the remaining balance is due 60 days prior to your stay.
If at any time you have questions about your reservation, please contact us directly by email.
During Your Stay
One of the many benefits of renting directly from the owners is that we have complete control over the quality of our homes. Each property features an array of high-end amenities selected with our guests’ comfort and enjoyment in mind. Though we provide detailed property-specific information about each property with our guests, in general you can expect the following across all of our properties:
Indoors, the fully-equipped kitchens are stocked with enough place settings, glassware, etc. for the maximum capacity of each home, at least one large-capacity coffee pot, toaster oven, microwave, dishwasher(s), ample refrigeration, and enough pots, pans, and utensils to cook meals for your group. You’ll also find pillow-top mattresses, linens & towels, WiFi, multi-room A/V systems, and a variety of games, books, and other leisure items.
Outdoors, our properties provide a wide range of amenities that can be enjoyed year-round including hot tubs, gas grills, fire pits and/or outdoor fireplaces, and specialized activity areas such as basketball courts, soccer goals, sand boxes, and more.
If you would like to ask specific questions so you know what to bring, please feel free to email in advance to get additional details.
Our properties are thoughtfully outfitted with many of the household supplies you’d expect to find in your own home.
Kitchens are supplied with paper towels, dish soap & dishwasher pods, multi-purpose cleaners, olive oil, and a variety of spices. Each bathroom will have rolls of toilet paper to get you started, bath products, and enough bath towels for the maximum occupancy of the house.
For families traveling with small children, we also have a variety of baby equipment (high chairs, cribs, pack & plays, etc.), games, toys, and books available. Please contact us directly for more information about specific items for your little ones!
Weddings & Special Events
Yes, generally there is a per person fee that only applies to those not in the initial reservation. For example, if you are having an event for 50 people but 10 are in the initial reservation, the event fee only applies to the additional 40 people. At the time of booking we can take an estimate. The final number is due 24 hours before check in.
Our security team and local authorities are made aware of the number of guests and cars expected. Open events where the booking guest does not know or have full control over who is coming are strictly prohibited. A violation of this is cause for immediate removal from the property.
Absolutely! We encourage anyone who is considering hosting a special event to visit the property as part of their decision-making process. Site visits are available between guest stays. If you have additional questions about hosting a special event with Book A Memory, please email us.